Policies
www.houseofbiometrics.com has everyday low prices that are updated as frequently as daily. Therefore, customers can get the most current market prices for most items.
www.houseofbiometrics.com takes the responsibility to deliver the product on your doorstep with good condition.
If you see any price that should be more competitive or not the same as advertised elsewhere, please contact us so that we may consider updating it! We sometimes depend on customers and visitors to ensure that all the items we carry are competitive.
Service Policy –
- Physically Damaged, Burnt by excess voltage, wrong connections, Pin broken, torn off warranty sticker will not be covered under warranty.
- Hardware Material found having problem should be notified to us within one week from date of purchase and same will be replaced immediately across the counter. Above one week to one month would take maximum due to five working days and above month other than hard disk will take one to seven working days.
- Products should be brought with full accessories so that problem is identified more clearly.
- Products sent for repairs should be accompanied with a note specifying the type of problem faced and environment & platform where testing was carried out.
- However in case of repairs to be undertaken, the time required will be informed by the respective service centers accordingly.
- Monitor & Cabinet has to be sent with original box & proper packing has to be sent by Bus Transport from Outstation.
- No service support for software.
- Unless otherwise stated, all hardware and peripherals material will carry service warranty
Dispatch Policy –
- Material(s) will be dispatched on the same day on receiving the order along with payment.
- Material below 2 kgs Will be dispatched by courier.
- Above 2 kgs will be dispatched by tourist bus services, so that it will reach within next Business day.
- For your own protection do not send cash by courier.
- Prices exclusive of VAT. Freight will be extra.
- Please check your Bill totals to ensure that there are no errors.
- On receipt of your order, we will be dispatching the material immediately. You should not have to wait for more than one day for delivery except in case of unavailability of material from market, delays in transport or courier.
- Serviced Materials shall be dispatched by Courier on our expenses.
Cancellations and refund Policy –
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. On cancellation of an order after it has been processed/approved by www.houseofbiometrics.com, the cancellation charges will become applicable @ flat rate of 5% of the order value. www.houseofbiometrics.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by www.houseofbiometrics.com and accept www.houseofbiometrics.com decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.
Third Party Products –
You understand and agree that there may be certain products, which will be sold on the Site by third party vendors (“Vendors”). When you buy such products from Vendors on the Site the following additional terms and conditions will become applicable:
www.houseofbiometrics.com does provide the warranty as to the attributes (such as quality, worth, marketability etc.) of the items or services proposed to be sold on the Site by the Vendor.
You release and indemnify www.houseofbiometrics.com and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Vendors on the Site and specifically waive any claims that you may have in this behalf under any applicable law. Please use caution, common sense, and practice safe trading when using the Site. Please note that there are also risks of dealing with foreign nationals, underage persons or people acting under false pretense.
All other terms and conditions of this User Agreement are applicable to such transactions.
Terms and Conditions
By placing an order with www.houseofbiometrics.com, a customer (buyer), herein referred to as “I,” agrees to the following sales terms and conditions
- I have read and understood the policies at www.houseofbiometrics.com.
- I have agreed to pay www.houseofbiometrics.com in full amount for my order including shipping, handling and tax if applicable. Otherwise, the items I purchase remain as the property of www.houseofbiometrics.com. I am responsible for any legal expense toward collecting debts.
- I agree that I’ll pay for shipping any item(s) back to www.houseofbiometrics.com for warranty defective products or refund purposes unless it is a result of www.houseofbiometrics.com mistake that does NOT include errors made by shipping companies.
- Shipping and labor charges are not refundable.
- Www.houseofbiometrics.com does not guarantee that products sold are defect free or 100% compatible to each other or with existing parts.
- Www.houseofbiometrics.com is not responsible for any damage or loss of time, profit or money as a result of using products purchased from www.houseofbiometrics.com web site information, and advice by phone, web site surfing, or e-mail.
- Www.houseofbiometrics.com is not responsible for any shipping company’s error during transit or the resulting damage or loss of value, time, profit or money.
- I will not intentionally cause any damage to www.houseofbiometrics.com physically, financially or in reputation.
- I will pay the Penalty for cheque bounce Rs. 300/- per chq and 18% per annual interest will be payable on bounced cheque amount from the date of bounce to the date of realization.
- Carry in warranty against manufacturing defects only.
- Subject to the Jurisdiction of New Delhi Court.
- Goods once sold will not be taken back unless prior written consent of www.houseofbiometrics.com is given.
- The customer shall check the equipment/material ordered at the time of delivery no claims shall be entertained by www.houseofbiometrics.com on any grounds what so ever thereafter.
- All goods carry manufactures warranty unless otherwise stated in writing
- In case of inability to repair or replace the defective material with in 15 days due to non-availability credit note will be issued for which the prevailing prices of the product with 3% depreciation for every month will be taken into account.
www.houseofbiometrics.com respect your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by www.houseofbiometrics.com. You are advised to please read this Privacy Policy carefully. By accessing the services provided by www.houseofbiometrics.com you agree to the collection and use of your data by www.houseofbiometrics.com and certain authorized third party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website: www.houseofbiometrics.com
By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.
www.houseofbiometrics.com promises that we will not sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third party service providers will use the personal information provided by you to provide you with the services, which are offered on www.houseofbiometrics.com. From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.
www.houseofbiometrics.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.
We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies” sent to your browser from:
- web server cookie stored on your hard drive
- an IP address, assigned to the computer which you use
- the domain server through which you access our service
- the type of computer you’re using
- the type of web browser you’re using
Personally Identifiable Information
We may collect the following personally identifiable information about you like:
name including first and last name
mobile phone number and contact details
ZIP/Postal code
demographic profile (like your age, address ); and
We use your personal information to:
Help us provide personalized features.
tailor our Site to your interest.
to get in touch with you when necessary.
to provide the services requested by you.
to preserve social history as governed by existing law or policy.
We use contact information internally to:
direct our efforts for product improvement.
contact you as a survey respondent and
send you promotional materials from our contest sponsors or advertisers.
Our Disclosure of Your Information
We will not use your personal information for any purpose other than to complete a transaction with you.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:
We have your permission; to provide products or services you’ve requested;
To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Www.houseofbiometrics.com terms of use or to defend against legal claims; and special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on Www.houseofbiometrics.com, your Www.houseofbiometrics.com ID and Password are required in order to access your profile information
To correct or update any information you have provided, our Site allows you to do it online.
You can update any information by accessing the following link: My Account
We reserve the right to change or update this policy at any time by placing a prominent notice on our Site. Such changes shall be effective immediately upon posting to this Site.
You are can offer your views, suggestions, if any, by sending us a email mentioned in Contact Us section.
By using the Site, you consent to the collection and use of the information you disclose on the Site by www.houseofbiometrics.com. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be communicated through our Site at least 10 days in advance of implementation.